Frequently Asked Questions
Find answers about membership, record-keeping workflows, support, and how Deductifi fits into your tax-time process.
Is the app free to download?
Yes. The app is free to download. Deductifi memberships and member services are purchased through the website rather than through in-app purchase.
Why can’t I sign up inside the app?
Deductifi membership starts on the website. Once your membership is active, you can sign in to the app with the same Deductifi account.
Do I need a membership to use the app?
Yes. The app is free to download, but the member tools require an active Deductifi membership and sign-in.
Who is Deductifi for?
Deductifi is built for Australian taxpayers who want a more organised way to record deductions, receipts, trips, and related information during the year.
Does Deductifi replace my tax agent?
No. Deductifi helps you keep records organised and easier to review. You can use those records yourself or discuss them with your tax agent or adviser when you are ready to finalise your return.
Can I still use a tax agent?
Yes. Many members use Deductifi to keep records current during the year and then share or review that information with their tax agent at tax time.
What does the app help me do?
The app helps members record trips, expenses, receipts, and other tax-relevant details through the year so everything is easier to review and organise at tax time.
Can I use Deductifi for a business?
Deductifi is currently aimed at individuals rather than people running their own business. That may expand over time, but current workflows are designed around individual tax record-keeping.
Can Deductifi help with car travel records?
Yes. Members can record trips, generate logbooks, and compare the logbook and cents-per-kilometre methods later when reviewing their circumstances.
What is the Double Check feature?
Double Check lets you flag expenses or trips for later review. It is useful when you want to capture something now and revisit the final treatment later with clearer context.
Can I track investment property records?
Yes. Deductifi supports recording property-related expenses and notes so they are easier to organise and review at tax time.
What reports can I get at tax time?
The app can summarise and export supporting information such as expenses, receipts, trips, logbooks, and related schedules so you have a clearer package to review at tax time.
What if I do not have a standard receipt?
Deductifi includes guidance on common situations where other supporting details may still need to be recorded. You should still review your own circumstances and obtain advice where needed.
Is my data safe?
We use established providers and standard security measures for hosting, transport, payments, and backups. You can also review our Privacy Policy for more detail about how account information is handled.
Can I record share or depreciable items?
You can keep related records and supporting information in Deductifi. Some calculations or final tax treatment may still need to be reviewed separately based on your circumstances and advice.